Terms and Conditions

The following are the terms and conditions for the Helping you maintain a perfect home website. All customers must accept the terms and conditions before they can use the Helping you maintain a perfect home web site.

User Agreement

 

The following describes the terms on which the Company offers you access to our services.

1. Introduction

Welcome to the online service Storefront owned by the Company. By using the Company’s website including its related sites, services and tools (the "Website"), you agree to the following terms and the general principles for this Website. If you have any questions, please refer dial our hotline.

This Agreement is effective from 1st June, 2017 and immediately upon acceptance by new users.

2. Scope

2.1 Before you may become a member of the Website, you must read and accept all the terms and conditions in, and linked to, this User Agreement and Privacy Policy. The Company strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use our Website and services, or when you use the tools provided by Company to interact with our Website and services.

3. User Account

3.1 If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or / and password. If you are under 18 years old, you may use this Website only with authorization from a parent or legal guardian.

The Company reserves the right to refuse services, terminate accounts, remove or edit contents, or cancel orders in its sole discretion.

4. Using this Website

4.1 While using this Website, you will not :

· Post content or items in an inappropriate category or areas on our Website or services;

· Violate any laws, third party rights,

· Use the Company’s Website or services if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from this Website;

· Manipulate the price of any item or interfere with other user's listings;

· Circumvent or manipulate our fee structure, the billing process, or fees owed to the Company;

· Post false, inaccurate, misleading, defamatory, or libellous content (including personal information);

· Take any action that may undermine the feedback or ratings systems;

· Transfer your account to another party without the Company's consent;

· Distribute or post spam, chain letters, or pyramid schemes;

· Distribute viruses or any other technologies that may harm the Website, or the interests or property of users of the Website;

· Copy, modify, or distribute content from the Website and the Company's copyrights and trademarks; or

· Harvest or otherwise collect information about users, including email addresses, without their consent; or

· Use existing user accounts or create new user accounts in order to circumvent or avoid buying or selling limits, restrictions, holds or other policy consequences

4.2 Violations of this policy may result in a range of actions, including:

· Loss of Settlement Amount

· Limits placed on account privileges

· Account suspension / termination

· Criminal charges / claim for damages

5. Abusing our Website

5.1 The Company keep the Website and services working properly and safely. Please report any problems, offensive content and policy violations to us directly at sales@aegis-be.com.sg.

 

5.2 Without limiting other remedies, the Company may limit, suspend, or terminate our service and user accounts, prohibit access to the Websites and its contents, delay or remove hosted contents, and take technical and legal steps to keep users off the Websites if the Company think that the user is creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-site transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who the Company believe are harassing our employees or other users). Additionally, the Company may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties whenever applicable. The Company also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time.

 

6. Purchase and Payment

6.1 You should carefully read the item detail page and review information such as price, option price, scope of work etc. and terms and conditions of sales before purchasing any services.

The Company take no responsibility and assume no liability for any loss or damages to a buyer arising from location information and/or payer information entered by the buyer or wrong remittance by the buyer in-connection with the payment for the services purchased. The Company reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.
 

7. Service Delivery

7.1 On receipt of the payment from the buyer, the Company shall instruct the service provider to take necessary actions for delivery and the service provider should enter the accurate delivery information including the name of the service provider, the Purchase reference number, etc. through the Company's operation system within 3 business days from the date of the delivery instruction. If the service provider fails to do so, it may cancel the transaction and shall not be responsible or liable for any loss or damages to the buyer due to such cancellation.

7.2 Buyer will receive notifications in the form of email/SMS once the purchase is being processed and upon service delivery confirmation and properly scheduled by the Company.

7.3 Service providers shall take all reasonable actions for buyers to receive purchased services within the time period specified by the Company. If the service provider fails to deliver the purchased services within the scheduled period or the service was not received by the buyer due to a reason not attributable to the buyer (such as delivering to the wrong address), the service provider shall bear all liabilities relating thereto. If any transaction is cancelled due to a reason attributable to the service provider (e.g. non-delivery of the purchased items), the Company may take actions against the service provider accordingly.

7.4 The Company reserves the rights to terminate all service immediately without notice if the buyer is found directly or indirectly involved in any form of activities which may cause harm/damage to the Company or the Company’s service provider. Buyer is still liable for the outstanding payment to the company.

7.5 Buyer are not allowed to solicit or negotiate any deal with any of the service provider without the consent of the Company.

7.6 No additional services are to be provided to the buyer by the Company’s employee expect those stated in the package description purchased by buyer. Any additional services or hours provided is subjected to additional charges stated in the respective packages.

7.7 All package services are fixed at a minimum of 4hours duration unless otherwise stated for the respective package.

7.8 All service providers are not to engage in any dangerous activities such as climbing up on high ladders without any support, climbing outside the window (especially for cleaning services) etc.

7.9 Any last-minute changes (Excluding Cancellation) less than 4 hours to the session buyer have booked, there will be a penalty charge of $50 for last minute rescheduling.

7.10 The Company and Service providers are permitted to reschedule service delivery date to better facilitate the services delivered to buyers at the same location. Buyers will be notified accordingly.

 

8. Cancellation, Return and Refund

8.1 Buyers may cancel/reschedule purchases at least 24 hours before the service delivery time (No additional charge). Cancellation less than 4 hours prior to service delivered, purchases will be subjected to a 50% cancellation charge fee. Any last-minute changes (Excluding Cancellation) less than 4 hours to the session buyer have booked, there will be a penalty charge of $50 for last minute rescheduling.

8.2 Buyers may request for inspection service for services purchased any time within 7 days from the date of receipt. With respect to return-related matters, relevant laws and regulations shall prevail over the terms and conditions suggested by service providers.

8.3 Return costs shall be borne by the party attributable to the return request, such as:

· The buyer, where the request for inspection is due to his/her additional adjustments; and

· The service provider, where the inspection request is due to the defects in the serviced parts, delivery delay or wrong delivery of services

8.4 Upon completion of the cancellation or the return process, the Company shall refund by immediately cancelling the credit card transaction authorization in case of payment by credit card or by depositing the amount paid by the buyer in the Company’s account of the buyer. Buyers may at any time request to withdraw from Company’s account of the buyer and the request amount shall be remitted to the buyer's bank account within 3-5 business days (Mon-Fri).

 

9. Pricing and Company’s Activities

9.1 The Company shall properly manage and ensure that relevant information such as the price and the scope of work details, variation amount and terms and conditions for sales is updated through e-Service Purchasing Portal and shall not post inaccurate information.
 

9.2 The price of services and variation items for purchase will be determined by the Company’s own discretion. The Company may wish to take into consideration all relevant factors, including, without limitation Basic Fees, Variation Fees and other service fees. Also the settlement amount payable to the Company for purchases will be determined by the Company’s own discretion based on the price of the services and Basic Fees.
 

9.3 The price of a service shall include the entire amount to be charged to buyers such as sales tax, value-added tax, tariffs, etc. and the Company shall not charge buyers such amount additionally and separately.

 

9.4 The Company may at its discretion engage in promotional activities to induce transactions to buyers by reducing, discounting or refunding Basic Fees and other service fees, or in other ways. In no event, such adjustment of Basic Fees and other service fees will affect the originally determined settlement amount payable to the Company. The final price that buyers will pay actually will be the price that such adjustment is applied to.

 

9.5 For the purpose of promoting the sales of the services listed, the Company may post items (at adjusted price) domestically or overseas website operated solely by the Company.

 

9.6 The Company shall issue receipts, credit card slips or tax invoices to buyers on request, if such issuance is required under the laws of Singapore and agree that the Company may issue such receipts or tax invoice.

 

10. Service Fees

10.1 Joining this Website is free, the Company do not charge buyers any fees for purchasing services through our online purchasing portal and the Company do not charge service providers any insertion or listing fees. However, the Company do charge service providers fees for completed transactions such as Basic Fees, Option service fees and other service fees for marketing and promotion features.
 

10.2 All service fees are subject to GST and other taxes by applicable laws and regulations and the Company will charge service providers such GST and other taxes additionally. Service providers agree that service fees and taxes may be paid by deducting from the purchase price paid by buyers. The Company shall issue receipts or tax invoices for service fees paid by service providers whenever requested.

 

11. Settlement

11.1 The amount payable by the Company to the service providers for any transactions through our website Settlement account will be calculated by subtracting all service fees from the amount paid by the buyers. The Settlement Amount shall be deposited into the bank account of the service providers within 60days in principle after the date on which delivery is completed and paid by buyers. The Company may at its discretion curtail the term based on service providers performance.

11.2 Service providers are not able to request for withdrawal at any time from the Company and only by approval basis after a thorough evaluation is conducted.

12. Holds

12.1 The Company may deduct from the Settlement Amount any expenses or loss to the Company due to service provider’s negligence. To protect against the risk of liability, payments of the Settlement Amount may be subject to holds at our discretion.

13. Content

13.1 You may post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

13.2 If you do post content or submit material, and unless the Company indicate otherwise, you are deemed to have granted the Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are deemed to have granted the Company and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the Company for all claims resulting from content you supply. The Company has the right but not the obligation to monitor and edit any activity or content. The Company takes no responsibility and assumes no liability for any content posted by you or any third party.

14. Release

14.1 If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, service providers and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

15. Access and Interference

15.1 Much of the Company’s websites information is updated on a real-time basis and is proprietary or is licensed to the Company by our users. You agree that you will not use any robot, spider, scraper or other automated means to access the sites for any purpose without our express written permission.

15.2 Additionally, you agree that you will not:

· Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;

· Copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for Your Information) from the Website without the prior expressed written permission of the Company.

· Interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website; or

· Use other measures to access our websites which the Company may use to prevent or restrict access to the Website.

 

16. Privacy

16.1 The Company do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. The Company use your information only as described in the Company’s  Privacy Policy. The Company view protection of users' privacy as a very important community principle. The Company store and process your information on computers that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. The Company use third parties to verify and certify our privacy principles. For a complete description of how the Company use and protect your personal information, kindly refer to the Company’s Privacy Policy. If you object to your Information being transferred or used in this way please do not use our services.

 

17. Indemnity

17.1 You will indemnify and hold us (and our officers, directors, agents, subsidiaries, service providers and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

 

18. Warranty

18.1 You will not hold the Company responsible for other users' content, actions or inactions, or items they list, including things they post. Instead, the Company only provide warranties for selected services stated in the job scope component and varies between services. The Company is responsible for operating and managing its Website and makes reasonable efforts in-order to maintain efficient services. The Company have full control over service provider’s quality of work, the truth or accuracy of users' content or listings, the ability of buyers to pay for items, or that buyer complete a transaction.

18.2 Buyer will receive the purchased services upon transaction is processed. The Company cannot guarantee continuous or secure access to our services and operation of the Website as it may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. The Company will not held liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of our Website and services.

 

ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND OTHER CONTENT CONTAINED IN THIS WEBSITE, OR OBTAINED FROM A LINKED SITE IS PROVIDED TO THE USER "AS IS" WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. THE COMPANY HAS MADE REASONABLE EFFORTS TO POST CURRENT AND ACCURATE INFORMATION ON THIS WEBSITE; HOWEVER, THE COMPANY ASSUMES NO RESPONSIBILITY FOR ANY ERRORS, OMISSIONS OR INACCURACIES WHATSOEVER IN THE INFORMATION PROVIDED IN THIS WEBSITE. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY THE USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THIS WEBSITE. IT IS THE USER'S RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ANY INFORMATION PROVIDED, AND USE OF THIS WEBSITE IS SOLELY AT THE USER'S OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO SOME USERS.

 

19. Limitation of Liability

THE USER SPECIFICALLY AGREES THAT THE COMPANY SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH THIS WEBSITE. THE USER SPECIFICALLY AGREES THAT THE COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER'S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS. THE USER SPECIFICALLY AGREES THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY CONTENT SENT USING THE COMMUNICATION SERVICES AND/OR INCLUDED IN THIS SITE BY ANY THIRD PARTY.

IN NO EVENT SHALL THE COMPANY BE HELD LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, (INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM: (1) RELIANCE ON THE MATERIALS PRESENTED, (2) COSTS OF REPLACEMENT FOR SERVICE PROVIDED, (3) LOSS OF USE, DATA OR PROFITS, (4) DELAYS OR BUSINESS INTERRUPTIONS, (5) AND ANY THEORY OF LIABILITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS WEBSITE, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

20. No Agency

20.1 No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this User Agreement. No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended, exists or is created between the Company and any buyer.

 

21. Notices

21.1 Except as explicitly stated otherwise, any legal notices shall served on Aegis Building & Engineering Pte. Ltd. via registered mail, to 135 Ubi Avenue 4, Singapore 408771 (in the case of the Company) or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, the Company may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing unless otherwise required by law.

 

22. Applicable Law and Jurisdiction

22.1 By visiting this Website, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern this User Agreement and any dispute of any sort that might arise between you and the Company.

22.2 The courts of Singapore will have non-exclusive jurisdiction over any legal action or the proceedings against the Company arising out of, with respect to, or in connection with any disputes over this User Agreement and disputes between Users.

 

23. General

23.1 If any provision of this User Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. The Company do not guarantee actions will be taken against all breaches of this User Agreement.

23.2 The Company may amend this User Agreement at any time by posting the amended terms on this site. Except as stated elsewhere, all amended terms shall automatically be effective 14 days after they are initially posted. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.